Terms of Use
Effective Date: 2026-03-10
These Terms of Use ("Terms") are a legal agreement between you ("you" or "User") and CareNova ("we," "us," "our," or "CareNova"). They govern your access to and use of the CareNova website (including carenovasoftware.com and related domains), the live demo application, documentation, support channels, and any other services we offer that link to or reference these Terms (collectively, the "Services"). By accessing or using the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use the Services.
1. Definitions
- "Product" means the CareNova software (source code, assets, and related materials) sold via CodeCanyon.
- "License" means the Regular or Extended License granted under the applicable CodeCanyon/Envato license terms when you purchase the Product.
- "Services" means our website, demo, documentation, support, and any other offerings we provide, but not the Product after you install and run it on your own systems.
- "User Content" means any content you submit, post, or transmit through the Services (e.g., support messages, feedback, form submissions).
2. Eligibility and Acceptance
You may use the Services only if you are at least 18 years of age (or the age of majority in your jurisdiction) and can form a binding contract. If you use the Services on behalf of an organization, you represent that you have authority to bind that organization to these Terms. We may refuse service or terminate access to anyone at any time for any reason, including breach of these Terms.
By using the Services, you confirm that you have read, understood, and agree to these Terms and the Privacy Policy.
3. Product Licensing and Purchases
- Sales channel: The CareNova Product is sold through CodeCanyon (Envato). All purchases are subject to Envato’s terms, CodeCanyon’s license terms (e.g., Standard License), and the specific license type you select (Regular or Extended).
- Scope of these Terms: These Terms apply to your use of our website, demo, documentation, and support. They do not replace or override the CodeCanyon/Envato license that governs your use of the Product after purchase. License rights, restrictions, and usage of the Product are defined in that license.
- Refunds and payments: Payment processing and refunds are handled by Envato according to their policies. We do not process payments directly. For refund requests, please follow CodeCanyon’s/Envato’s procedures.
- Delivery: After a valid purchase, the Product is delivered according to CodeCanyon’s delivery process (e.g., download from your Envato account). We may use the purchaser email and license information to provide item support as described below.
4. Item Support
- What is included: Item support (e.g., 6 months as stated on our product page) covers help with documented bugs, installation issues, and questions about the Product’s built-in features. It is provided through the channels we designate (e.g., support portal, email) and subject to our support policy and CodeCanyon’s item support rules.
- What is not included: Item support does not include custom development, customization beyond the Product’s documented functionality, third-party integrations we do not support, or issues caused by modifications, misuse, or your environment. Extended support may be available separately; terms will be communicated at the time of purchase.
- Support period: The included support period starts at purchase and is fixed. After it expires, we are not obligated to provide support, though we may offer paid extensions or one-off assistance at our discretion.
5. Use of the Website and Services
You may use the Services only for lawful purposes and in accordance with these Terms. You agree not to:
- Violate any applicable law, regulation, or third-party right.
- Use the Services in any way that could harm, disable, overload, or impair our systems or networks, or interfere with others’ use.
- Attempt to gain unauthorized access to any part of the Services, other accounts, or any systems or networks.
- Scrape, crawl, harvest, or use automated means to collect data from the Services without our prior written consent.
- Transmit any virus, malware, or other harmful or illegal content.
- Impersonate any person or entity or misrepresent your affiliation.
- Use the Services for any purpose that is fraudulent or that we reasonably consider harmful to us, other users, or the Services.
We may monitor use of the Services to ensure compliance and to protect security and quality. We may suspend or terminate access without notice for conduct we believe violates these Terms or is harmful.
6. Demo and Trial Use
- Nature of demo: We may provide a live demo or trial environment for evaluation. The demo is provided "as is" and may be modified, limited, or discontinued at any time without notice.
- No production use: Do not use the demo for production data or for any purpose that requires availability, accuracy, or security guarantees. Do not store sensitive, personal, or confidential information in the demo.
- No guarantee: We do not guarantee that demo data will be preserved. We may reset or alter the demo environment at any time.
7. Intellectual Property
- Our rights: CareNova and its licensors own all rights, title, and interest in and to the Services’ content, design, branding, and materials (excluding User Content and third-party content used with permission). This includes text, graphics, logos, and the structure and layout of the website and documentation. You may not copy, modify, distribute, sell, or create derivative works from this content without our express written permission.
- Product: The Product (source code and materials) is licensed under your CodeCanyon license, not under these Terms. Use of the Product after download is governed by that license.
- Limited permission: You may view and, where we make it available, download content from the Services for your personal, non-commercial use in connection with evaluating or using the Product, subject to these Terms and any separate terms we display.
8. User Content and Feedback
- Your responsibility: You are responsible for any User Content you submit. You represent that you have all rights necessary to submit it and that it does not violate any law or third-party right.
- License to us: You grant us a non-exclusive, royalty-free, worldwide license to use, store, process, and display User Content as needed to operate the Services, provide support, and improve our products and services. This includes using feedback and suggestions without obligation to you.
- No obligation: We are not obligated to use, display, or retain any User Content. We may remove it at any time without notice.
9. Third-Party Services and Links
The Services may contain links or integrations to third-party sites or services (e.g., CodeCanyon, Envato, documentation or community platforms). We do not control and are not responsible for their content, privacy practices, or terms. Your use of third-party services is at your own risk and subject to their terms and policies.
10. Disclaimers
The services are provided "as is" and "as available." To the maximum extent permitted by law, we disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the services will be uninterrupted, error-free, secure, or free of harmful components. Your use of the services is at your sole risk.
No professional advice: Content on the website or in documentation is for general information only and does not constitute legal, medical, or other professional advice. You should seek appropriate professional advice for your situation.
11. Limitation of Liability
To the maximum extent permitted by applicable law:
- Exclusion of indirect damages: CareNova and its affiliates, officers, directors, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages (including loss of profits, data, goodwill, or business opportunity) arising out of or related to your use of or inability to use the services, even if we have been advised of the possibility of such damages.
- Cap on liability: Our total aggregate liability for any claims arising out of or related to these terms or the services shall not exceed the greater of (a) the amount you paid us (if any) in the twelve (12) months preceding the claim, or (b) one hundred United States dollars (USD $100).
- Basis of the bargain: You acknowledge that the limitations in this section are an essential part of the agreement and that we would not provide the services without these limitations.
Some jurisdictions do not allow the exclusion or limitation of certain damages; in such jurisdictions, our liability is limited to the maximum extent permitted by law.
12. Indemnification
You agree to indemnify, defend, and hold harmless CareNova, its affiliates, and their respective officers, directors, employees, agents, and licensors from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your use of the Services; (b) your User Content; (c) your violation of these Terms or any law or third-party right; or (d) any dispute between you and a third party relating to the Services or your use of them. We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, at your expense.
13. Termination
- By you: You may stop using the Services at any time.
- By us: We may suspend or terminate your access to the Services (or any part of them) at any time, with or without notice, for any reason, including if we believe you have violated these Terms or that your use is harmful to us, other users, or the Services.
- Effect: Upon termination, your right to use the Services ceases immediately. Sections that by their nature should survive (including Sections 7–12 and this Section 13) will survive termination.
Termination of your access to the Services does not affect your License to the Product under your CodeCanyon purchase.
14. Changes to the Terms
We may modify these Terms at any time. We will post the updated Terms on this page and update the "Last Updated" date. For material changes, we may also notify you by email or a prominent notice on the website. Your continued use of the Services after the effective date of the changes constitutes acceptance of the revised Terms. If you do not agree, you must stop using the Services. We encourage you to review this page periodically.
15. General Provisions
- Entire agreement: These Terms, together with the Privacy Policy and any additional terms we provide for specific features, constitute the entire agreement between you and CareNova regarding the Services and supersede any prior agreements or understandings.
- Severability: If any provision of these Terms is held invalid or unenforceable, the remaining provisions will remain in full force and effect.
- Waiver: Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.
- Assignment: You may not assign or transfer these Terms or your rights under them without our prior written consent. We may assign our rights and obligations without restriction.
- No agency: Nothing in these Terms creates any agency, partnership, joint venture, or employment relationship between you and CareNova.
- Force majeure: We are not liable for any failure or delay due to circumstances beyond our reasonable control (e.g., natural disaster, war, pandemic, government action, internet or infrastructure failure).
- Export: You agree to comply with all applicable export and import laws. You may not use or export the Services in violation of U.S. or other applicable export laws and regulations.
- Headings: Section headings are for convenience only and do not affect interpretation.
16. Governing Law and Disputes
These Terms are governed by and construed in accordance with the laws of the jurisdiction in which CareNova operates, without regard to conflict of law principles. Any dispute arising out of or related to these Terms or the Services shall be subject to the exclusive jurisdiction of the courts in that jurisdiction, and you consent to personal jurisdiction and venue therein. Nothing in these Terms limits either party’s right to seek injunctive or other equitable relief in any court of competent jurisdiction.
17. Contact Us
If you have any questions about these Terms of Use, please contact us:
- Email: dev010contact@gmail.com
- Contact form: Contact Us
We will respond as soon as practicable.